{"id":848,"date":"2021-09-28T18:29:53","date_gmt":"2021-09-28T18:29:53","guid":{"rendered":"https:\/\/letsalloy.com\/?p=848"},"modified":"2021-10-01T15:35:15","modified_gmt":"2021-10-01T15:35:15","slug":"tips-to-build-a-culture-of-compassion","status":"publish","type":"post","link":"https:\/\/letsalloy.com\/learn\/tips-to-build-a-culture-of-compassion\/","title":{"rendered":"Tips to Build a Culture of Compassion in the Workplace"},"content":{"rendered":"Reading Time: <\/span> 6<\/span> minutes<\/span><\/span>[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”852″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_row_inner equal_height=”yes” column_margin=”30px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”3%” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]All business leaders know that customer care is at the heart of growing their brand. That\u2019s why every team, from marketing to customer support, is measured on their ability to attract and retain buyers.<\/p>\n

Yet when it comes to applying that same compassion to their employees, most companies fall short, or worse, skip it all together. Unfortunately for them, this approach is negatively affecting their bottom line. The pandemic has shown us that compassion must come back to the workplace because happy employees lead to a successful business.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” column_margin=”30px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

What is a culture of compassion?<\/h2>\n

Compassion is a deeply human emotion that helps us recognize suffering and respond in a genuine way to alleviate that suffering<\/a>. When applied to the workplace, compassion helps leaders set realistic goals, be flexible during crises, and support employees who are passionate about their work.<\/p>\n

It\u2019s not just about listening and understanding. It\u2019s about acting on your empathy to help others succeed. Work culture has very serious effects on a business. Two companies, Patagonia and Wells Fargo, serve as case studies of what happens when compassion is applied, and when it is not.[\/vc_column_text][vc_column_text]\n

Patagonia and its commitment to social responsibility<\/h3>\n

Patagonia is well known for its active commitment to supporting green initiatives and funding campaigns to save the environment. The company has made headlines with its low employee turnover rate and support of activist employees<\/a>. When employees participate in protests against the destruction of local ecosystems, Patagonia takes care of their legal fees.<\/p>\n

But the leadership team has another important initiative. Over the last ten years, Patagonia has focused on building a living wage<\/a> program for their factory workers. While still a work in progress, the public commitment to change holds Patagonia accountable to their customers.[\/vc_column_text][vc_column_text]\n

Wells Fargo and its commitment to quarterly profits<\/h3>\n

Wells Fargo is still digging its way out of legal troubles due to a years-long scandal. It was revealed that corporate leaders were holding employees accountable for unattainable daily sales goals.<\/p>\n

This pressure created a culture where employees were compelled to create fraudulent customer accounts<\/a> to hit their sales targets and keep their jobs. Despite employee complaints, senior leaders expected every employee to act against their moral compass in order to satisfy quarterly profit goals.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” column_margin=”30px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

Why is creating a compassionate culture important?<\/h2>\n

Many leaders, as well as some workers, believe that feelings don\u2019t have a place at work and should be left at home. Instead, business should be all about profit and be the driving priority for all employees, from the CEO down to the inbound sales representative who just graduated from college.<\/p>\n

The side effect of this numbers-only mindset is real harm to employee health and wellness. People spend the majority of waking hours at work, so when they are overwhelmed with stress or personal problems, it has a detrimental effect on their productivity.<\/p>\n

When they receive compassion from their managers, it gives them a feeling of psychological safety at work. They can come forward and ask for help without fear of punishment or the loss of their job.<\/p>\n

Companies that value compassion see real, tangible benefits:<\/p>\n